Privacy Policy

Tengafy ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and account details.
• Identity Information: KYC details such as national ID or verification documents.
• Transaction Data: Orders, payments, wallet transactions, and withdrawals.
• Usage Data: How you interact with the platform, including pages visited and actions taken.
• Device Information: IP address, browser type, and device details.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process orders, payments, and withdrawals
• Verify identity (KYC compliance)
• Manage vendor, affiliate, and delivery accounts
• Communicate with users regarding orders and support
• Prevent fraud and enhance security

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Payment providers (e.g., Paynow) to process transactions
• Delivery agents to fulfill orders
• Legal authorities if required by law
• Internal system administrators for operational purposes

4. Data Security

We implement appropriate security measures to protect your data, including secure authentication systems, encrypted data handling where applicable, and restricted access to sensitive information.

5. Cookies and Tracking

Tengafy may use cookies to:

• Improve user experience
• Remember login sessions
• Analyze platform usage

Users can disable cookies in their browser settings.

6. User Responsibilities

• Keeping their login credentials secure
• Providing accurate information
• Complying with platform policies

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections to your information
• Request deletion of your account (subject to system requirements)

8. Third-Party Services

Our platform may integrate third-party services such as payment gateways. These services have their own privacy policies, and we encourage users to review them.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us